Terms of Use


Welcome to The Prntlab website. The Prntlab (together with its affiliates "The Prnt Lab") values its customers and respects their privacy. This Privacy and Usage Policy applies to personal information that we collect about you through our website and mobile application (collectively referred to as the "website"). This information is used to improve your shopping experience and to communicate with you about our products, services, and promotions.

This Privacy and Usage Policy only covers information collected on the website, and does not cover any information collected offline by The Prntlab.

Your use of the Website constitutes your agreement to follow and be bound by these terms (the "Agreement").

If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears on this policy. Your continued use of the Website constitutes your agreement to follow and be bound by the updated terms.

Content

The contents of The Prntlab website, and the website as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our website) use by the users of the Website.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Website, or any related software or applications.

All comments, feedback, and other submissions disclosed, submitted, or offered to The Prntlab on or by this website or otherwise disclosed, submitted, or offered in connection with your use of this website (collectively, "Comments") shall be and remain The Prntlab property.

Data Collection & Privacy Policy

The Prntlab takes your privacy seriously. We will not sell, trade, or rent your information to anyone.

We may collect personal information when you shop and register with us. This information will be used to inform you of new products, sales, or updates on our site.

When you place an order online at The Prntlab, we ask for your name, email address, phone number, billing address, shipping address, and payment information. We use this information to fulfill your order and communicate with you about it.

The Prntlab uses your information for the following purposes:

  • To fulfill the orders and requests for certain products and services you place with us.

  • If you elect to be added to the The Prntlab email list, we may use your contact information to communicate with you about our products, services, and promotions.

  • If you choose to create an account, you authorize The Prntlab to store your name and email address. You may also include your telephone number, payment card information, and shipping and billing addresses in your "My Account" section. By doing so, you are authorizing The Prntlab to store such information until you elect to change or delete it. Each of these options is for your convenience only. We recommend that you log out when using a public computer.

  • The Prntlab will send personally identifiable information about you to other companies or people when:

    • We have your consent to share the information.

    • We need to send the information to companies that work on behalf of The Prntlab to provide a product or service to you (e.g., the shipping company for delivering merchandise).

By using our website, you (the visitor) agree to allow third parties to process your IP address in order to determine your location for currency conversion purposes. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). This helps ensure that prices are converted to your local currency.

Any materials sent to The Prntlab will be considered confidential and will become the property of The Prntlab.

Cookies

We may collect information about your computer, including where available your IP address, operating system, and browser type. This is statistical data about how you browse our website. Cookies contain information that is transferred to your computer’s hard drive.

Cookies help us to improve our website and deliver a better, more customized service. They enable us:

  • To estimate usage numbers and patterns

  • To store information about your preferences and customize our website according to your interests

  • To speed up your searches

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

After you place an order on The Prntlab website, we use your information to process your order. You will receive an email confirmation with a tracking number for your order. Occasionally, we may need to contact you by email or mail if we have questions about your order.

Payment Card Industry Compliance Information

Protecting your credit card information is extremely important to us. We use 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being intercepted by anyone other than The Prntlab.

To double-check for security, you can tell that the "http" in the web address will be replaced by "https".

We reserve the right to request further identification for credit card processing on any order you place with us. We may, at our sole discretion, refuse any order placed with us. These restrictions may include orders placed by or under the same user account, credit card, and/or orders that use the same address information. If we make a change to or cancel an order, we will attempt to notify you via email or phone number provided when the order was placed.